We have purchased 3 Volkswagens (Jetta, Passat and Touareg) from Luke at Performance Volkswagen. Its always been a great experience, and all other employees were friendly and helpful. Luke has been very through and is knowledgeable in all vehicles in the VW line. I would highly suggest shopping with him.
jessi

Recently purchased a Pre-loved car -- it overheated after about 3 weeks and I called their Servicing Dept not knowing what to expect. They really dug into the vehicle, called me a couple times to verify just what exactly had happened and when, then replaced a sensor in the coolant bowl -- at no charge to me! Car has been running great since AND .......... I LOVE the car!!
ginaJ

We purchased a VW Passat from Samantha and felt very comfortable throughout the entire process. No pressure during the sale and I felt like there was integrity amongst the staff. Yes, I used the word "integrity" when talking about a car dealership. I've never felt this way before and I've purchased many vehicles in the past. I recently returned to VW for routine maintenance on my vehicle and again, was very pleased with the employees and their service. I would highly recommend Samantha, Ross (finance) and Performance VW to all my friends and family members. Note: We discovered Performance VW when we were test driving a vehicle from another dealership!
montagne

The good folks over at Performance Volkswagen are amazing! Their professionalism is top notch. They even have an amazing website! The website will allow you to book your own service appointment! You will also receive a complimentary text message / phone call reminding you of your visit! I would trust Performance Volkswagen with my own children!
thejason

We just moved into he area and in a time crunch. We called Performance VW and asked if we could bring our VW Passat in to have the oil changed and checked over before I had to leave on another two day trip on the road the next morning. We called about 11:00 am and they said we could bring it right in! They were so friendly, professional and THOROUGH! We were able to pick it up about 5:00 pm and the price was so reasonable!!! We are glad to have a dealership so close that we feel confident enough to call our car DOCTORS!! Thank you Performance VW!!!
tbrown

I feel that the dealership worked very dilligently in terms of bettering our situation based upon our new family needs. They put us in a great vehicle! We are now in a more fuel efficient vehicle and were also able to lower our monthly payment. The staff were also very professional during delivery of the vehicle; being certain to answer any questions regarding the financing, dealership and vehicle prior to driving off the lot.
mebeller

I purchased a new 2010 VW Jetta, my first new car ever, over the weekend (April 24th). Matt was professional, knowledgeable, extremely thorough and most of all very patient with me as someone not only new to the new car buying experience but also new to all of the upgrades and technology included as standard in the Jetta I purchased. He covered every detail of the car, even the parts I may not have been concerned about, such as the spare tire well and why it's engineered the way it is. He pointed out why the glovebox is lined with felt and, in Germany, doubles as a lunchbox. Matt made a point to introduce me to the the store manager, Jeff, as well as several other managers who were all very professional, polite, and appreciative of my choice to purchase a Jetta and to do business with them. It was not lost on me that Matt could have rushed me through and sent me on my way since it was a Saturday and the last Saturday of the month for car sales which can be critically important to a salesman. He knew, too, that my return trip home with the car would include an interstate drive so he took care to step me through the cruise control functions as well as the 'S' feature on the shift column. Regarding the Sirius system, my new Jetta was a demo so it had the demo subscription in force. The sales manager gave me his card and told me to call him when it expires and he will then start my 6 month free subscription. Matt knew I was completely unfamiliar with the touchscreen system and how to navigate through the controls. He showed me the basics of the system, shared some finer key points, and marked in my new car manual where to find all of the information. He also made it clear that I could call him any time with any questions. I intend to keep/drive my Jetta for many, many years and the experience of buying a new car is more than just a business transaction, it's the start of a relationship. I am glad I chose VW and I'm especially glad I chose Performance.
chutfless1

I had been doing research on new cars, that could replace my 8 year old Honda Civic Hybrid. I knew I wanted a "green" car of some kind. Volkswagen caught my eye when I read about the Jetta TDI winning Green Car of the year in 2009. I met with Samantha and we discussed at length the pros and cons of hybrid models. I was full of questions and Samantha had the answers. The searching for the perfect replacement took about a year. Every car company seemed to coming out with a hybrid model. When all was said and done, Volkswagen was the way to go. If a person were to compare a Jetta TDI with any other model out there, the Jetta would win hands down. Meeting with Samantha at Performance, I test drove the Jetta Sportwagon TDI, Samantha was polite, curtious, and knowledgeable. The features and the look of the Jetta were just icing on the cake.
Everyone that encountered at Performance was helpful and willing. The friendliness through out the building was tangible. The complete process from the test drive to the final signing was enjoyable.
If a person is looking to buy a hybrid or TDI, look at the Jetta TDI, then try and find a Honda, Toyota, or any other with this many standard features and stay under 30k!
I'm completely and utterly in love with my new Jetta Sportwagon TDI. Thank you Samantha and Performance Volkswagen for my new love of driving.
kubgnom

Went to view 2 VW Eos both used, met with Samantha who had been recomended by a friend who had purchased vehicles from Samantha in the past. Samantha was very knowledgable and pleasant, we felt relaxed and not pressured. We selected the car we wanted to deal on and spent some time working on the details, as we had travelled from out of town (50 miles) we wanted tp wrap everything up that evening, both Samantha and the finance guru Ron stayed late. We felt that we got a fair deal but dealing with a reputable dealer was a little more important to us than simply the price of the car.
We can recomend Performance Volkswagen and Samantha Giese, should you need to deal with the finance department you will enjoy Ron
Flashrowan